Operational automation

Connect the next action across every customer touchpoint.

Build visual workflows that trigger across conversations, records, tickets and teams — without writing code.

Key features of Operational automation

No-code workflow builder

Design multi-step automations visually. Connect triggers, conditions and actions with drag-and-drop simplicity.

Cross-module triggers

Start workflows from new messages, CRM updates, ticket status changes or scheduled events.

AI-powered steps

Include AI agent responses, lead scoring and smart routing as steps in your automation flows.

Internal and customer-facing

Automate customer replies, internal notifications, record updates and team assignments in one flow.

Pricing

Plans that grow with your customer operation.

Start lean, add channels and contacts as you scale. Meta message fees are billed at cost. Annual billing saves on every paid plan.

Starter

$54/ month

or $45/mo billed annually

3 users

Scale

$233/ month

or $223/mo billed annually

10 users

Enterprise

Custom

Tailored for corporate businesses needing regulatory compliance

Custom

Detailed comparison of Mobitech Starter, Engage, Scale and Enterprise plans
FeatureStarterEngageScaleEnterprise
General
Price (USD / month)$54$139$233Custom
Price (annual, USD/mo equiv.)$45$131$223Custom
Best forF&B, retail, clinics, tuition, SMEsGrowing businesses needing multichannel + AIMulti-outlet businessesCorporate businesses needing regulatory compliance
Omnichannels
Users included3510Custom
Extra users (USD/mo)$12$13$16Custom
WhatsApp Business APIYesYesYesYes
Multi-channel (Instagram, Facebook, Telegram, TikTok, +10 more)YesYesYes
WhatsApp numbers Connected1MultipleMultiple
Messaging
Monthly active contacts (MAU)1,0005,00010,000Custom
Add-on MAU$8/100 MAU$8/100 MAU$8/100 MAUCustom
Maximum Broadcast messages15,000/moUnlimitedUnlimitedUnlimited
Meta message fees (marketing $0.0732/msg etc.)At costAt costAt costAt cost + volume discount

Prices in USD. WhatsApp conversation and message fees are charged at cost (e.g. marketing messages at $0.0732/msg) and may include volume discounts on Enterprise.

Replace manual handoffs with connected workflows

Every business has repeatable processes — qualifying leads, sending payment reminders, escalating support cases, onboarding new customers. Mobitech Operational Automation lets you encode these processes as visual workflows that run consistently without manual intervention.

The no-code builder means operations and customer success teams can create and modify workflows without waiting on developers.

Automation that spans your entire platform

Mobitech automations are not limited to messaging. A single workflow can receive a WhatsApp message, update a CRM deal, create a support ticket, notify a Slack channel and schedule a follow-up broadcast — all automatically.

Conditional logic lets you branch workflows based on customer tags, deal stage, message content or time of day.

Start simple, scale as you grow

Begin with one automation — like auto-replying outside business hours — and expand to complex multi-step journeys as your operation matures. Mobitech's modular design means automations connect to whichever platform modules you use.

Analytics show workflow performance so you can identify bottlenecks and optimize over time.

FAQ

Frequently asked questions

01What can Mobitech automations trigger on?

Workflows can start from new messages, CRM record changes, ticket status updates, customer tags or scheduled events, then run actions across conversations, records and internal teams.

02Do I need developers to build workflows?

No. Mobitech uses a visual no-code builder with triggers, conditions and actions so operations and customer success teams can design workflows themselves.

03Can automations include AI steps?

Yes. Flows can include AI agent responses, smart routing, lead scoring and record updates in the same multi-step journey.

Get started

Discuss your business needs with our team.

Join businesses worldwide using Mobitech to unify customer conversations, automate workflows and grow with confidence.